Help & Contact

If you have a membership but can't access a specific post, try visiting a different post and see if the full video loads. If it does, you're dealing with a cookie/cache issue — clear your browser cookies and cache, then try the original post again. If you can't access any membership content at all, or you purchased a PPV and it's still locked, please send us the contact form and include your order ID and proof of payment.

This is usually caused by antivirus software (like Avast) mistakenly flagging our streaming provider. To fix it, whitelist the stream in Avast: go to Settings > Add Advanced Exception and enter iframe.mediadelivery.net, player.mediadelivery.net in the domain field.

Membership videos are available for streaming only as of 2025, following a policy change from our streaming provider. PPV purchases include both streaming and download access. After purchasing a PPV, your download link(s) will appear in your Account tab under Downloads. Some PPVs also include alternate versions or additional camera angles. If a download link isn't working, don't use the link from your confirmation email — go directly to Account > Downloads.

Most common fixes: (1) Download from your Account page, not the confirmation email. Go to Account > Orders/Downloads. Download links require a unique session token — email links won't work. (2) Turn off incognito/private browsing mode — it blocks the session token. (3) Mac users: some browsers behave like private mode by default, try a standard window or a Windows device. (4) If the file opens in a video player instead of downloading, right-click and choose "Save As".

EdgeThatGuy offers faster content updates and significantly higher video quality—up to full 4K available for stream and download, compared to OnlyFans' cap of 1280x720. Pricing here is also often lower and more discounted on 3- and 12-month memberships. Also, especially with coupon promotions and store credit bonuses. And when you purchase a PPV here, it's instantly available in your account — no waiting for someone to send it via DM.

Your membership gives you access to the full video vault—all scheduled content across these categories: Edging, Muscle Worship, Adventure, BTS, Down the Throat, and Gloryhole. Around 75-85% of all content on the site is included with a standard membership. Premium videos, or those labeled "PPV," are sold separately—these are premium releases with pricing agreed upon with creators during filming. For a 6- and 12-month membership, special bonus access to the early release video site is also included; currently we have about 80 unpublished videos for you to redeem every month.

No subscription needed. Just create a free account, purchase the PPV you want, and your download link will appear in the Account tab once payment is confirmed.

New content is added regularly — typically 6 to 8 new videos per month for standard members.

This is an exclusive perk for 6-month and 12-month members. On the 1st of every month, you'll get to access the monthly bonus post and use a coupon code inside to redeem a video at https://early.edgethatguy.com — our early access site. The coupon lets you pick one video of your choice from a collection of unreleased content. Some of these videos aren't scheduled to go live for 6 months to a year. Right now, there are around 70-80 unpublished videos waiting in the vault.

There is no auto-renewal or auto-charge here. As your expiry date approaches, you'll receive an email asking if you'd like to extend. If you don't act on it, your membership simply ends — no surprise charges. Your account remains active. You'll still have access to your purchase history, account details, and all PPV download links. Your membership status changes from Subscriber to Customer. To regain access to the video vault, just purchase a new membership plan.

I built a dedicated web app for members. You can instantly pull up and watch any video with a single tap — no scrolling through pages, no juggling browser tabs. Use the search function to find videos by video number or title. Fast, clean, and mobile-friendly. Visit https://app.edgethatguy.com and access it with your credentials.

Store credit is a currency that you can use to pay for products and services on the EdgeThatGuy.com website. You can earn them by many means: 1. Subscribe to a 12-month membership and get free $10 store credit. 2. Leave a product review and get $0.30 store credit. 3. Spend more than $200 in one order and get $5 store credit. 4. We also have a special promotion—20% off Store Credit Pack. Get $500 worth with only $400. You can buy this on the Premium Store page. Note: You need an active subscription to view and redeem your points in the Account tab. As of April 2026, those store credits will be automatically deposited in your account as long as you have met the condition. Buying a Store Credit Pack will not grant you $5 cash back. The same goes with using store credit to pay $200 worth of orders; it will also not grant you $5. But if the premium video has a promotion, you can stack coupons at checkout and use store credit on top of other discounted codes.

No, it's free. If you are only looking to buy premium video, a free account is what you need. But to access the video vaults, a subscription is needed.

By default, your username displays publicly — not your email. If your username is your email address, go to Account > Account Details > Display Name and change it to whatever you'd like the public to see.

All sales are final. Due to the nature of digital products, no refunds or exchanges can be provided. Please review the full Terms and Conditions for details.

Send us the contact form. Beware, all your data will be deleted, including all the Premium Video you have purchased.